Frequently Asked Questions and Answers
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Q. Can six passengers, each with a standard-size suitcase and a carry-on, fit in a six-passenger stretch limousine?
A. Our six-passenger stretch limousines have room for six passengers with five standard-size checked pieces of baggage only. For a group of six passengers with six standard-size checked suitcases plus six carry-ons, we recommend the nine-passenger van.
Q. Which vehicle do you recommend for four passengers with four standard size checked suitcases plus four carry-ons?
A. We recommend the SUV.
Q. Can I pay for someone else's booking using my credit card?
A. Yes, but for a ‘credit card not present transaction you will have to send us credit card charge authorization with clear images of both sides of your credit card.
Q. When will my credit card be charged?
A. Your credit card will be charged after the service is completed. NOTE: Before service, an authorization hold will be placed on your credit card account for slightly more than the estimated cost of your reservation. The authorization hold request is a test, to confirm that your credit card is valid and has available funds to cover the cost of your reservation. If you decide to pay in cash, we will not charge your credit card and the authorization hold will be canceled, thus rendering the balance available again. Holds may last as long as 30 days, depending on the policy of your credit card issuing bank.
Q. What is your cancellation policy?
A. You may cancel your reservation without charge by calling us two hours before the pickup time. Email or fax cancellation notification requires 24 hours notice. Cancellation of a bus reservation requires 24 hours notice. If you give less notice than this, a late cancellation charge will be made to your credit card. The late cancellation charge may be equal to the reservation cost. Our telephone number is +19144317949
Global Limo provides first-class chauffeured transportation with value-based pricing and skillful customer service. Book your ride online now and save up to 30% on airport transportation. It’s easy!